This product is customized item, which is not eligible for return without reason.
Please kindly note this product is customized item, the return policy differs from that of regular products, it is not eligible for return without reason. Before making your purchase, we encourage you to contact with the seller for more details.
Welcome to Mina dress, we can provide you with:
1. Customized services, we can customize and modify according to your requirements, or send clothing pictures for customization.
2. Healthy and high-quality fabrics, advanced customization techniques, discounted prices, and pure handmade customization.
3. Multiple logistics services are available, and if needed, clothing customization and logistics can be done through fast channels.
4. Proactive after-sales service, If you have any questions, please contact the merchant as soon as possible, and they will provide you with service.
Custom size:
If the size you want is not listed in the size chart above, we can also provide free customization services. Please provide us with the following size parameters.
1. Chest circumference=___ cm/inch.
2. Waist circumference=___ cm/inch.
3. Hips circumference=___ cm/inch.
4. Height (from head to floor without wearing shoes)=___ cm/inch.
…
If you have any other special requirements or any questions, please contact us promptly.
If you would like to see more colors, please contact the merchant
Important Note:
1. If you choose customization when placing an order, please contact us as soon as possible and send us your customization information.
2. When we are unable to contact you, we will default to customizing the main image style and color of the product you ordered.
3. After placing an order for more than 24 hours, we will no longer accept any changes from you, such as clothing size/color/style, etc.
4. As a sincere merchant, we guarantee that 90% -98% of the clothes are similar to the product images. If you want 100% identical clothes, we apologize that we cannot guarantee it.
5. The product image only includes the clothing itself and does not contain any accessories such as gloves, decorations, veils, or other decorative items.
6. Due to various factors such as cutting techniques of different tailors, raw materials of clothes, color differences in on-site modulation, error in size cutting and style modification,photography lighting, different camera or phone angles, different electronic devices, etc., the clothes you receive may differ slightly from the product images. Please consider the impact of these subtle differences. If you are very concerned about the above information, then we will consider it for you and do not recommend you to continue ordering.
7. When placing an order, if you have any questions, please contact the merchant as soon as possible, and they will provide you with services.
Question: What is the production time and logistics time for the clothes?
Answer: Generally, the production cycle of clothes is around 14 days. The logistics time depends on the logistics method you choose, and the fastest transportation method takes about seven days. This is an ideal situation, and it cannot be ruled out that there may be other influences during this process that may result in late arrival or delay.
Question: Can I make modifications to the product display?
Answer: Of course, the style, color, size, etc. of the clothes can be modified. Please contact the merchant for details first.
Question: Can I make the clothes I want?
Answer: Of course, you can send us pictures of the clothes you want. If it can be made, we will inform you of the price for making the clothes and provide you with the relevant ordering link.
Question: What if there are quality issues with the clothes?
Answer: Please contact the merchant as soon as possible. We will make every effort and sincerity to solve the problem for you. If this is our problem, we will take responsibility for it.
As your feedback is crucial to the development of our business, if you are satisfied with our products and services, we sincerely invite you to leave us positive feedback. Of course, we will offer you corresponding discounts. If you are not satisfied, please do not give us negative feedback immediately. Please contact us first. No matter what happens, we believe we can find the best way to solve the problem. Thank you very much for your understanding. I will do my best to help you solve this problem. If this is our mistake, we will take responsibility for it. thank you very much!
