1. General Disclaimer
This Disclaimer applies to all content on the website operated by FikFis Limited ("FikFis", "we", "us", "our") at www.fikfis.co.uk ("Website"). By accessing and using this Website, you accept the terms of this Disclaimer.
Nothing in this Disclaimer excludes or limits any liability that cannot be excluded or limited under UK law, including liability for death or personal injury caused by negligence, fraud, or any breach of your statutory rights as a consumer.
2. Accuracy of Information
Whilst we take reasonable care to ensure the accuracy of the information, product descriptions, images, and prices displayed on our Website, we do not guarantee that all content is accurate, complete, or current at all times. Information on this Website is provided in good faith and for general informational purposes.
We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice. Where a pricing or product description error is discovered, we will notify you and you will have the option to confirm your order at the correct price or cancel and receive a full refund.
3. Product Information
Product images on our Website are for illustrative purposes only. Actual products may differ slightly in appearance from images shown due to differences in display settings, photographic lighting, and minor manufacturing variations. Such variations do not constitute a material difference where the product otherwise conforms to its description.
Product descriptions are provided in good faith. We take reasonable steps to ensure descriptions are accurate, but some information may be provided to us by suppliers and we cannot independently verify all product details. If you have a specific requirement for a product, please contact us before purchasing.
4. Third-Party Suppliers
FikFis sources products from third-party suppliers, primarily via AliExpress. Whilst we take steps to assess the products we list and sell, we cannot independently inspect or test every individual item prior to dispatch. FikFis remains your retailer and is responsible to you for product conformity and quality under the Consumer Rights Act 2015, regardless of the involvement of third-party suppliers in the supply chain.
References to third-party suppliers on our Website are for informational purposes only and do not constitute an endorsement or recommendation of those suppliers.
5. Website Availability
Whilst we aim to ensure our Website is available at all times, we do not guarantee uninterrupted or error-free access. The Website may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our reasonable control. We shall not be liable for any loss or inconvenience arising from any unavailability of the Website.
6. Links to Third-Party Websites
Our Website may contain links to third-party websites for your convenience. These links are provided for informational purposes only. FikFis has no control over the content, privacy practices, or availability of third-party websites and does not endorse or accept any responsibility for the content of such sites. You access any third-party website at your own risk.
7. Limitation of Liability
Subject always to the exceptions in Section 1 of this Disclaimer, and to the extent permitted by applicable UK law:
• We shall not be liable for any indirect, special, or consequential loss or damage arising from your use of, or inability to use, this Website or any products purchased through it
• Our total liability to you in connection with any purchase shall not exceed the total price paid by you for the relevant order
Nothing in this Disclaimer affects your statutory rights as a consumer, including your rights under the Consumer Rights Act 2015.
8. Intellectual Property
All content on this Website, including text, images, graphics, logos, and software, is the intellectual property of FikFis Limited or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or otherwise use any content from this Website without our prior written consent, except as permitted by law.
9. Product Safety
FikFis is committed to product safety and takes its obligations as a UK retailer seriously. If you have a concern about the safety of a product you have purchased from us, please contact us immediately at support@fikfis.co.uk. We will investigate all safety concerns and take appropriate action, including removal of the product from sale and notification to the relevant authorities where required.
10. Jurisdiction
This Disclaimer and any disputes arising in connection with it shall be governed by and construed in accordance with the laws of England and Wales.
11. Changes to This Disclaimer
We reserve the right to update this Disclaimer at any time. Changes will be published on this page with an updated effective date. Your continued use of the Website following any changes constitutes your acceptance of the revised Disclaimer.