1. Introduction
This Cookies Policy explains how FikFis Limited ("FikFis", "we", "us", "our") uses cookies and similar tracking technologies on our website at www.fikfis.co.uk ("Website"). This policy should be read alongside our Privacy Policy.
By using our Website, and where required by law, by clicking 'Accept All' on our cookie consent banner, you agree to the use of cookies as described in this policy.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They allow websites to recognise your device and store information about your preferences or past actions.
Some cookies are placed by us; others are placed by third parties whose services we use on our Website. Cookies can be 'session cookies' (which expire when you close your browser) or 'persistent cookies' (which remain on your device for a set period or until you delete them).
3. Categories of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the Website to function properly. They include cookies required for security, session management, and enabling you to add items to your basket and complete purchases. These cookies cannot be disabled without affecting Website functionality.
• Legal basis: Necessary for the performance of a contract and our legitimate interests in operating a functional website
• Consent required: No
3.2 Performance and Analytics Cookies
These cookies allow us to understand how visitors interact with our Website by collecting anonymised or aggregated data about page visits, time on site, and traffic sources. This helps us improve our Website and services.
• Examples: Google Analytics cookies (_ga, gid, gat)
• Data collected: Anonymised usage data
• Consent required: Yes
3.3 Functional Cookies
These cookies remember your preferences (such as language settings or previously viewed products) to provide an enhanced and personalised experience.
• Consent required: Yes
3.4 Targeting and Advertising Cookies
These cookies may be used to deliver advertisements relevant to you and your interests, and to measure the effectiveness of advertising campaigns. They may track your browsing across different websites.
• Consent required: Yes
4. Cookies We Use
• SESSION_ID – Provider: FikFis | Purpose: Session management | Type: Necessary | Duration: Session
• CART – Provider: FikFis | Purpose: Shopping basket | Type: Necessary | Duration: Session
• CSRF_TOKEN – Provider: FikFis | Purpose: Security / CSRF protection | Type: Necessary | Duration: Session
• CONSENT – Provider: FikFis | Purpose: Cookie consent preference | Type: Necessary | Duration: 1 year
• _ga – Provider: Google Analytics | Purpose: Distinguish users | Type: Analytics | Duration: 2 years
• _gid – Provider: Google Analytics | Purpose: Distinguish users | Type: Analytics | Duration: 24 hours
• _gat – Provider: Google Analytics | Purpose: Throttle request rate | Type: Analytics | Duration: 1 minute
• PAYPAL_SESSION – Provider: PayPal | Purpose: Payment processing | Type: Necessary | Duration: Session
This list is updated periodically. New cookies may be added as we update our Website or integrate new services.
5. Managing Your Cookie Preferences
5.1 Cookie Consent Banner
When you first visit our Website, you will be presented with a cookie consent banner allowing you to accept all cookies, reject non-essential cookies, or manage your preferences individually.
5.2 Browser Settings
You can control and/or delete cookies through your browser settings at any time. You can delete cookies already on your computer and set most browsers to prevent them from being placed. However, disabling cookies may affect the functionality of our Website.
For guidance on managing cookies in popular browsers:
• Google Chrome: Settings > Privacy and Security > Cookies
• Mozilla Firefox: Options > Privacy and Security > Cookies
• Safari: Preferences > Privacy
• Microsoft Edge: Settings > Cookies and Site Permissions
5.3 Opt-Out Links
To opt out of Google Analytics tracking, you may install the Google Analytics opt-out browser add-on available at: https://tools.google.com/dlpage/gaoptout
6. Changes to This Policy
We may update this Cookies Policy from time to time to reflect changes in the cookies we use or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated effective date.